Frequently Asked Questions

I need my own theme and setup an ecommerce store, can you help me?

Not only the theme, but we provide all services for setup an ecommerce stores. Contact us for magento theme customization and ecommerce store setup. Ask us Quote for professional magento services.

How do I get my theme/extension?

We deliver theme/extensions by download link in the email (The email you have input at purchase time). The download link will be delivered within 12-48 hours. It does not show in your downloadable products.

I haven't receive my download yet

We deliver theme/extensions by download link in the email (The email you have input at purchase time). The download link will be delivered within 12-48 hours. It does not show in your downloadable products. Sometimes, emails goes to SPAM, so also check your spam. If you haven't receive any email from us email us at support@mibbos.com. You are still having problem, you can call us on 0091-966-2500-509.

I am not getting any reply from Mibbos

Sometimes, emails goes to SPAM, so also check your SPAM(JUNK) mails. If you haven't receive any email from us email us at support@mibbos.com. You are still having problem, you can call us on 0091-966-2500-509.

I have problem with the download

We provide zip file to download and extract with password protect. Email us if can not extract zip file.

What will be included in my purchased products?

If you have purchased themes, we will provide magento theme package, Font files and PSD Files (Photoshop files) and Installation Manual. We also provide free installation. But if you still need guide you can contact our live support for any questions.

For more questions -  Call us: 0091-966-2500-509, Email us: support@mibbos.com